Published On: Thu, Dec 7th, 2017

Hewlett Packard quietly installs havoc-wreaking spyware on its PCs without consent

On the heels of Lenovo’s massive $3.5 million fine for preinstalling adware on laptops without users’ consent, Hewlett-Packard is jumping in with both feet when it comes to installing spyware on its PCs without the consumer’s permission.

According to numerous reports gathered by Computer World, the brand is deploying a telemetry client (a system data that is uploaded by the Connected User Experience and Telemetry component), on customer computers without asking permission.

The software, which was first identified on November 15 of this year, is called “HP Touchpoint Analytics Service” and appears to replace the self-managed HP Touchpoint Manager solution. According to the official productivity description, it features “the tools you need to ensure all your managed devices’ security – and brings you greater peace of mind”. The problem is, it’s installing itself without permission and is wreaking havoc on customers’ systems.

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